SMS terms

1. Program disclosure

Program name

Ridgeline Clinical Research Study Alerts.

Program description

Ridgeline Clinical Research sends recurring automated marketing text messages directly to people who opt in on ridgelinecr.com: notice of studies opening in their area, and updates about an application they have already made. Every message is sent by Ridgeline and starts with [Ridgeline]. We do not message anyone who has not asked us to.

Not a referral service

Ridgeline does not refer or hand anyone to a study. Your number, your consent and your answers stay with us; no research site, sponsor or other company receives them, and no one else sends messages under this program. Each text about a study is there to inform you. It does not enroll you, and if you want to take part you contact the research site yourself.

Sample messages

The study examples are invented.

• [Ridgeline]: You are subscribed to Ridgeline study alerts. Up to 6 msgs/mo. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
• [Ridgeline]: A study for adults with asthma has opened near you. See who it is for and how to contact the research site: https://ridgelinecr.com/#areas Reply STOP to opt out.
• [Ridgeline]: An update on your application is in your email, including the site to call if you want to go ahead. Reply STOP to opt out.
• [Ridgeline]: For help call (719) 701-8266 or email [email protected]. Up to 6 msgs/mo. Msg & data rates may apply. Reply STOP to opt out.
• [Ridgeline]: You are unsubscribed from Ridgeline texts and will receive no further messages. Reply START to resubscribe.

How users opt in

By ticking an unticked consent box on ridgelinecr.com and submitting their own mobile number, either on the study alerts form or at the last step of the intake. We do not accept numbers collected anywhere else, bought from anyone, or entered by a third party on someone's behalf.

Who operates this program

Ridgeline Clinical Research, a brand of Prospect Digital LLC, registered in Wyoming, at 1621 Central Ave #68675, Cheyenne, WY 82001. The program runs on ridgelinecr.com and nowhere else. Reach a person on (719) 701-8266 or at support@ridgelinecr.com.

Message frequency

Recurring, and it varies with what is happening in your application and in your study areas. Most subscribers receive between two and six messages a month. There is no fixed schedule and we do not send filler.

Message and data rates

Message and data rates may apply. Your carrier sets them according to your own plan. Ridgeline charges nothing for this program, and taking part in it is never required in order to apply to or take part in a study.

Opting out

Reply STOP to any message. We reply once to confirm and then send nothing further. Stopping the texts has no effect on an application already in progress.

Support

Reply HELP to any message, or call (719) 701-8266 or email support@ridgelinecr.com.

2. How to join

Tick the consent box on this site and submit your mobile number. Consent is never pre-ticked, and it is never a condition of applying to or taking part in any study.

Messages are recurring automated text messages. This is stated on every form that asks for your number, and it is what you are agreeing to when you tick the box.

You will receive one message confirming that you are subscribed. If you did not ask for it, reply STOP and nothing further is sent.

3. Message frequency and cost

Message frequency varies with what is happening in your application and in your study areas. In practice most subscribers receive between two and six messages a month. There is no fixed schedule and we do not send filler.

Message and data rates may apply, charged by your mobile carrier at your own plan rate. Ridgeline charges nothing for this program.

4. Keywords

STOP

Ends all messages from the program. We reply once to confirm and then send nothing further. STOPALL, END, CANCEL, UNSUBSCRIBE, and QUIT do the same.

HELP

Returns our contact details and a reminder of how to opt out.

START

Restarts messages if you previously stopped them.

Keywords are not case sensitive. Stopping the texts has no effect on an application already in progress; we simply contact you by phone or email instead.

5. Carriers

Supported on major US carriers including AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost, Cricket, MetroPCS, and Google Voice.

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed, and you should not rely on a text message to receive time-critical information.

6. Your information

Information gathered in this SMS program is not shared with third parties or affiliates for marketing purposes.

Your number is used to send the messages you agreed to and for nothing else. Messages come from Ridgeline Clinical Research only — never from a research site or a sponsor on our behalf. Full detail in the Privacy policy.

7. No medical advice by text

Text messages are administrative. They never contain medical advice, a diagnosis, test results or instructions about medication.

Do not use text messages to report a medical problem. If your symptoms are urgent, call 911 or attend an emergency department.

8. Help

Reply HELP to any message, or reach us directly:

See also our Terms of use and Privacy policy.